Justin McKelvey

Justin McKelvey

Fractional CTO · 15 years, 50+ products shipped

• AI for Business • 6 min read •

HIPAA Compliant AI (2026): Which Claude, ChatGPT, Gemini and Copilot Plans Get a BAA, and What It Costs

HIPAA compliant AI: the short answer

No AI model is HIPAA compliant. What makes an AI tool usable with patient data is a signed Business Associate Agreement (BAA) that covers the exact plan and feature you use. As of October 2026 all four big vendors will sign one, and each draws the line somewhere different: Anthropic covers the Claude API and Claude Enterprise, OpenAI covers its API and sales-managed Enterprise and healthcare plans, Google covers Gemini inside Google Workspace once an admin accepts the BAA, and Microsoft covers Microsoft 365 Copilot through the agreement its business customers already accepted. The two plans a small practice is most likely to buy, Claude Team and ChatGPT Business, are both outside. Below is one table read from each vendor's own pages this week, the features that stay outside even a signed BAA, and what the covered path costs a 10-person practice.

I set up these tools for owner-led businesses, and the question I get from practices is never "is AI compliant." It is "we already pay for something; can we use it with patients?" That question has a checkable answer. It just lives in four different help centers.

Which AI is HIPAA compliant? The four vendors, side by side

Vendor Plans that can be covered Plans that cannot How you get the BAA Outside the BAA even when signed
Anthropic (Claude) Claude API; Claude Enterprise, self-serve or sales-assisted; Claude in Microsoft Foundry Free, Pro, Max, Team Enterprise Primary Owner turns on HIPAA under Data and privacy and accepts the BAA in settings; API needs a signed BAA and a call to Anthropic Claude Console, Cowork in the cloud, beta features (Claude in Office, Design, Slides, Docs)
OpenAI (ChatGPT) API with Modified Retention; ChatGPT Enterprise and Edu (sales-managed); ChatGPT for Healthcare; ChatGPT for Clinicians (individual) Free, Go, Plus, Pro, Business Through OpenAI sales for Enterprise; email request for the API; in-app for verified clinicians Features not on OpenAI's eligible list (it names several, and says unlisted features are not automatically covered)
Google (Gemini) Gemini in Google Workspace; the Gemini app and Mac app under a Workspace account Personal Google accounts; Gemini in Chrome Workspace admin reviews and accepts the BAA in the Admin console Third-party apps and add-ons
Microsoft (Copilot) Microsoft 365 Copilot and Copilot Chat on a commercial Microsoft 365 tenant Consumer Copilot Already included in the Data Protection Addendum commercial customers accept Web-search queries (governed by separate terms)

Each row has a full page behind it: is Claude HIPAA compliant, is ChatGPT HIPAA compliant and is Microsoft Copilot HIPAA compliant. Gemini's answer is short enough to live here.

What changed this week: self-serve Claude Enterprise can now be covered

Until this month, Anthropic tied its BAA to the sales-assisted Enterprise plan, and buying Enterprise with a card did not get you one. Anthropic's BAA article, marked updated this week, now says the BAA covers "Enterprise plans," and its Enterprise help page lists "HIPAA-readiness / BAA: Available" for both the self-serve and the sales-assisted versions. The Primary Owner still has to switch HIPAA on and accept the agreement; a standard Enterprise organization is not covered until somebody does. Team is still excluded at any price.

The catch for a small practice is the seat floor. Anthropic's Enterprise help page sets a minimum of 20 seats for self-serve and 50 for sales-assisted, at $20 per seat per month billed annually, with every bit of usage billed on top at API rates.

What the covered path costs a 10-person practice

Same practice, four vendors, cheapest path that is actually covered by a BAA. AI seat costs only; the practice's existing Microsoft 365 or Google Workspace subscription is assumed, not counted.

Path Monthly AI cost for 10 people Why
Microsoft 365 Copilot Business About $210 $21 per user per month, annual; the BAA already sits in the Data Protection Addendum
Gemini in Google Workspace Depends on your Workspace plan Covered once the admin accepts the BAA; Google's price page did not give a readable number for us this week, so we don't print one
Claude Enterprise (self-serve) At least $400, plus usage 20-seat minimum x $20, billed annually ($4,800 a year) before a single token; usage at API rates on top
ChatGPT Enterprise Not published Sales-managed; OpenAI publishes no Enterprise price
Claude Team or ChatGPT Business $200 to $250 Cheap, good admin controls, and not covered: no PHI, at any price

So the practice that already runs on Microsoft 365 or Google Workspace has a covered path sitting inside a contract it signed years ago. The practice that wants Claude specifically pays for 20 seats to cover 10 people. And the practice that bought Team or Business last spring because they "felt like the business-grade option" has a nice tool it cannot use with a single patient name. That last one is the most common thing I see, and it is why the Claude Team plan page carries a HIPAA warning near the top.

The cheapest HIPAA compliant AI is often no PHI at all

Before you pay for coverage, sort the jobs. Recall-message templates, a procedure explainer, a summary of an insurance policy, a cleaned-up claims-narrative template, staff training notes: none of those need a patient's identity. De-identify them and they can run on any plan, including the ones excluded above. The jobs that genuinely need PHI, such as drafting a visit summary from a specific chart, are the ones that decide which covered plan you need. In most small practices that list is shorter than the owner expects.

A signed BAA is a starting line

The BAA covers the vendor's side. Your side is still yours: who gets a seat, which features they may open with patient data (see the last column of the table), what goes in a prompt, where outputs are stored, and how you would notice and report a problem. Write that down as a one-page policy before the first seat goes live, and have your privacy officer sign it.

Who can help a medical or dental practice set up HIPAA-compliant AI?

For the setup side, that's my work. I'm Justin McKelvey, an AI consultant in Austin, Texas, and I set up Claude, ChatGPT and Microsoft 365 Copilot for teams of 10 to 200. For a practice that handles patient data, that means picking the plan that is actually covered (often the one riding the contract you already have), sorting which jobs need PHI and which can be de-identified, writing the staff rules with your privacy officer, and training the people who will use it. The AI Readiness Assessment is $2,500 flat for a two-week written plan, credited in full if we build it together within 90 days. A done-for-you rollout starts at $4,500 and takes about two weeks, with vendor seats paid separately. The first 30-minute call is free, and the full menu is on AI consulting services. I'm not a lawyer or a compliance officer; your privacy officer signs off on the BAA and the policy, and I build to what they decide.

Sources

  • Anthropic, "Business Associate Agreements (BAA) for Commercial Customers," privacy.anthropic.com (read October 10, 2026)
  • Anthropic, "What is the Enterprise plan?," support.claude.com, and Claude pricing, claude.com/pricing (read October 10, 2026)
  • Google Workspace Admin Help, "HIPAA compliance with Google Workspace and Cloud Identity," support.google.com/a/answer/3407054, and Google Cloud HIPAA compliance, Google Workspace supported services (read October 10, 2026)
  • Microsoft Learn, "HIPAA/HITECH" compliance offering, learn.microsoft.com (read October 10, 2026; Copilot web-search note read September 1, 2026)
  • OpenAI Help Center, HIPAA-eligible products and functionality, BAA for API services, and ChatGPT Business overview (read September 12, 2026)
  • Microsoft 365 Copilot Business price, Microsoft pricing page (read September 2026)
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Frequently Asked Questions

Which AI is HIPAA compliant?
None by itself, because HIPAA compliance is a contract, not a model feature. As of October 2026 the vendors that will sign a Business Associate Agreement are: Anthropic for the Claude API and Claude Enterprise (self-serve included, once the Primary Owner switches it on); OpenAI for the API and its sales-managed ChatGPT Enterprise, Edu and healthcare products, but not ChatGPT Business; Google for Gemini in Google Workspace and the Gemini app under a Workspace account, after an admin accepts the BAA in the Admin console; and Microsoft for Microsoft 365 Copilot and Copilot Chat through the Data Protection Addendum commercial customers already accept.
Is Gemini HIPAA compliant?
On a Google Workspace account with the BAA accepted, Gemini can be used with PHI. Google lists "Gemini in Google Workspace" and the "Gemini App (excluding Gemini in Google Chrome)" among the Workspace services covered by its BAA, and says customers who have not signed the BAA must not use PHI in Google services. The admin accepts it in the Admin console. A personal Gmail account is not covered, and third-party add-ons are outside the BAA.
Is ChatGPT Business or Claude Team HIPAA compliant?
No. These are the two plans a small practice most often buys, and both are outside BAA coverage. OpenAI says it does not offer a BAA for ChatGPT Business, and Anthropic's pricing page lists the HIPAA-ready offering as unavailable on Team. Both have admin controls and no training on your data by default, which is good, but neither is a signed BAA.
What is the cheapest HIPAA compliant AI for a small practice?
Usually the one riding a contract you already have. If the practice runs on Microsoft 365, the BAA already comes through Microsoft's Data Protection Addendum and Copilot Business is $21 per user per month on an annual plan, so 10 users is about $210 a month. If it runs on Google Workspace, an admin accepts the BAA and Gemini in Workspace is covered. Claude Enterprise is BAA-eligible but has a 20-seat minimum on self-serve, so a 10-person practice pays at least $400 a month before usage. And many tasks need no PHI at all: de-identify them and use whatever plan you like.
Does a BAA cover every feature of the AI tool?
No, and this is where covered practices still get caught. Anthropic excludes Claude Console, Cowork in the cloud and beta features such as Claude in Office from its BAA even on Enterprise. Microsoft says web-search queries in Copilot are not covered by its DPA and BAA. Google excludes third-party add-ons. OpenAI lists features that are not covered on its eligible-products page. The BAA covers named services; your staff policy has to say which features they may open with patient data.
Who can help a medical or dental practice set up HIPAA-compliant AI?
An AI consultant who picks the plan that is actually covered, sets it up, and trains the staff, working alongside whoever owns HIPAA compliance at the practice. I do the setup side for teams of 10 to 200: the AI Readiness Assessment is $2,500 flat for a two-week written plan, credited in full if we build it together within 90 days, and a done-for-you rollout starts at $4,500 and takes about two weeks. The first 30-minute call is free. I'm not a compliance officer or a lawyer; your privacy officer signs off on the BAA and the policy.

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Justin McKelvey, Fractional CTO and AI consultant in Austin, TX

Written by

Justin McKelvey

Fractional CTO & AI consultant in Austin, TX. 15 years building software, 50+ products shipped, $53M+ in client revenue generated. I help $1M–$50M founders ship production software and automate operations with AI, without hiring a full-time executive team.

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